Due to the holiday season, we are shipping out a little different than usual.
Please choose the week in which you would like to receive your order while adding your ice cream to the cart. Due to the amount of order received we will be shipping out multiple days a week to fulfill your orders.
*Disclaimer: we do process orders a day or two before shipping, so the FedEx tracking may tell you it will be delivered a day or so earlier than expected. Orders should be expected to arrive on Thursdays or Fridays.
All orders come with dry ice (be careful when removing it from the package!). We include enough dry ice to keep your order frozen for 2+ days. While we ship out every order to arrive next day, it is the holiday season so some orders may get delayed by FedEx, which is out of our control.
Don't worry though, the dry ice should keep your ice cream frozen! If there is a delay that affects the quality of your ice cream delivery, do not worry! If your ice cream arrives melted, send us a message and we'll reship and do what we can to make it right.
Love you all.